換前差油的工序與保固? - 機車
By Zanna
at 2015-05-29T16:30
at 2015-05-29T16:30
Table of Contents
緣起:
前一陣子去某神店換前叉油,標榜IP用油,收了一千元,沒有換油封,如果照他建議的
全做(修阻尼、換彈簧、升級林老師油),恐怕要兩千以上。
之後洗車時發現其中一隻前叉頂蓋些微滲油,不至於會流下來,但是會和灰塵形成油泥,
想說先清洗乾淨再觀察一陣子。
過程:
昨天梅雨走了,天氣變好了,停車時無意間再低頭看了一下,那隻前叉頂蓋又些微滲油,
於是昨天晚上回去原店反應。店家很阿莎力的將那隻前叉拆下來,說「油封掛了」,
於是換上新的油封,也不知道有沒有回補滲出的油量,最後完工後說:
「這沒有保固,油封沒多少錢,但要收三百元拆裝工資。」
心得:
事後回想,之前換前叉油的其他店家都會順便換新的油封,從來沒有碰過漏油的事情。
這個店家因為是神店,收費就已經比一般店貴40%了,還省下換油封的工序,事後出問題,
顧客大老遠跑兩趟,最後和顧客說你油封老化不保固,也沒有告知是否回補滲出的油量,
心理覺得怪怪的,可能雙方認知有差異,但想說老闆也處理的滿頭大汗,還是給足工資。
--
前一陣子去某神店換前叉油,標榜IP用油,收了一千元,沒有換油封,如果照他建議的
全做(修阻尼、換彈簧、升級林老師油),恐怕要兩千以上。
之後洗車時發現其中一隻前叉頂蓋些微滲油,不至於會流下來,但是會和灰塵形成油泥,
想說先清洗乾淨再觀察一陣子。
過程:
昨天梅雨走了,天氣變好了,停車時無意間再低頭看了一下,那隻前叉頂蓋又些微滲油,
於是昨天晚上回去原店反應。店家很阿莎力的將那隻前叉拆下來,說「油封掛了」,
於是換上新的油封,也不知道有沒有回補滲出的油量,最後完工後說:
「這沒有保固,油封沒多少錢,但要收三百元拆裝工資。」
心得:
事後回想,之前換前叉油的其他店家都會順便換新的油封,從來沒有碰過漏油的事情。
這個店家因為是神店,收費就已經比一般店貴40%了,還省下換油封的工序,事後出問題,
顧客大老遠跑兩趟,最後和顧客說你油封老化不保固,也沒有告知是否回補滲出的油量,
心理覺得怪怪的,可能雙方認知有差異,但想說老闆也處理的滿頭大汗,還是給足工資。
--
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