[店家@新北/中和:保養] 反推 品宏機車行 - 機車
By Daph Bay
at 2015-04-04T21:00
at 2015-04-04T21:00
Table of Contents
《店名》品宏機車行
《業務種類》機車及零件買賣、保養、維修
《地址》臺北縣中和市泰和街32號1樓
《電話號碼》02-22407560
《營業時段》不確定
《推薦or負評緣由》負評
小弟自從機車滿一萬公里就沒有使用原廠機油,也沒在原購買車行換機油,
主要原因是原車行為了避免消費糾紛,所以不做任何零件或保養代工。
因此,我自備油不斷在住家周圍的車行代工換油順便比價,有的$150、有的$100,
直到後來發現泰和街的品宏代工價格較能接受,才漸漸開始在那進行保養。
小弟一直認為花錢是在買我不會的技能,所以平常也不會特別要求店家的服務,
畢竟店家的專業是保養及維修機車,彼此各取所需,這樣就夠了。
但是,在品宏消費的時間久了,不愉快的消費經驗也開始:
(1)某次發動車子時,儀表板顯示出現異常。
趁著換油及海綿的時候詢問車行老闆,老闆測試了一下,又查了一下消費紀錄回道:
「你應該去找你原本的保養車行問才對,我怎麼會知道?平常都不在我這保養,
大條的錢都讓人賺走,現在才來問我?」
後來,摸摸鼻子讓老闆換完機油跟海綿再到原購買車行詢問,
這才發現是原廠電池使用年限到了,更換完後就恢復正常了。
(2)最近到了更換機油、火星塞的例行保養時間。
想說上次只是個案,所以還是去麻煩品宏幫忙。
這次是老闆的兒子詢問我需要的服務內容,但老闆一看到是我,
就問了兒子:「這個人又來換什麼?」
當兒子確認要更換機油和火星塞後,老闆看了消費紀錄又說了:
「你原本的車行不幫你換機油喔?你怎麼每次都是來我這裡代工?
你保養都讓別人賺,代工才來找我,這樣我很困擾。」
剛好,上次保養到這次保養之間,機車曾經因為停在路邊遭人破壞而無法動彈,
所以請當天才有營業的原購買車行協助把車子運回店裡緊急維修到可以騎乘的狀態。
當下一五一十的告訴車行老闆,也說明每次來都有更換其他零件,
卻得到這樣的回應:「是啦!不過我們平常很忙的,像你這樣來會影響我們工作吶!」
放眼望去,店裏頭只有老闆、老闆兒子跟我,待維修的也只有店裡的改裝車......
因為老闆的態度而有了幾次不愉快的經驗後,
我有點不知道是哪裏做錯了?為了省點錢更換保養店家,真的不可以嗎?Q_Q
原本我心中的佛店就這樣大打折扣,
變成是個一心想靠賣車跟賣貴重零件賺取較高收益的店家,
還是下次我該找查不到消費紀錄的店家保養啊...囧
《其餘相關補充》
我想主要還是車行老闆態度的問題,至於老闆的兒子倒是沒有這樣的狀況。
--
Tags:
機車
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