難道修車就只能收換東西的錢 - 機車
By Joe
at 2015-07-14T19:54
at 2015-07-14T19:54
Table of Contents
剛剛有位太太來我店裡修車
表示車子電發不動用腳踩就可以
先拆店瓶蓋檢查電瓶電夠嗎
電瓶很新104.4才換(不是我換的)
量完電瓶電是夠的
之後檢查保險絲
保險絲燒掉
換上新的保險絲,車子可以電發了
太太:「這東西我前天才剛換的耶,怎麼這麼快就燒了」
既然這樣只有檢查線路了
查到一半保險絲又燒了
換新的保險絲,過沒多久又燒
燒了我5個保險絲
但接三用電表卻看不出電流變大燒保險絲的數據
只有繼續用保險絲下去測試
最後終於找到原因了
是「煞車開關」壞掉
換煞車開關後保險絲就不會燒了
之後算錢
煞車開關150
電路檢查費用200
太太:「為什麼會有一個電路檢查費用,你換個電線(煞車開關)而已,150就很貴了,
收什麼檢查費用。」
我:「你是煞車開關壞掉燒保險絲,我檢查出原因難道不用收費,再來我還燒了幾個
保險絲,這都不用算錢嗎。」
雖然她最後給錢了,但她很不甘願,她覺得她被我巴了兩層皮
因為她認為我只能跟她收我換東西的錢
如果按照她的說法,那我只好把煞車開關開價350
因為她要換東西的錢
然後我就被她罵是黑店了,因為換個電線(她眼中的煞車開關)收350
上個月客人來換油
我發現她車子電瓶電不夠
她詢問我多少錢
我說:「800塊」
小姐:「我錢帶不夠,下次換機油再換吧。」
所以我只好拿一張店名貼紙貼在她車牌上
一個禮拜後她車子壞在路邊打電話來我們店裡求救
距離有點遠,但為了賺錢還是要去
換完後跟她收錢
我:「平常在店裡換是800,外出換會多收費用,因為你上禮拜有給
我換過機油,所以我多收50元就好,850」
小姐:「我給你換過機油,要不是那天錢帶不夠,我當時就給你換了阿,
你現在要跟我多收錢,生意這樣做不對耶。」
我:「好好好,沒關係,算你800就好。」
小姐:「先生,我車子壞在路邊,路上這麼多機車行,但我只打電話給你,
因為你服務好,我信任你的技術,沒有算便宜一點喔。」
我真的很討厭那種不熟裝熟攀關係,最後說出一句「沒有算便宜一點喔」的人了
對了,她壞車的地點,方圓500公尺是沒有機車行的
三個月前有客人打電話去YAMAHA 0800客訴我
經理還特地來我店裡了解情形
但客訴對我是沒用的
而且經理了解完後發現有問題的是那位客人
怕將內容打出來在這裡被那客人看到
到時又打0800
只好不打出來給大家看了
--
表示車子電發不動用腳踩就可以
先拆店瓶蓋檢查電瓶電夠嗎
電瓶很新104.4才換(不是我換的)
量完電瓶電是夠的
之後檢查保險絲
保險絲燒掉
換上新的保險絲,車子可以電發了
太太:「這東西我前天才剛換的耶,怎麼這麼快就燒了」
既然這樣只有檢查線路了
查到一半保險絲又燒了
換新的保險絲,過沒多久又燒
燒了我5個保險絲
但接三用電表卻看不出電流變大燒保險絲的數據
只有繼續用保險絲下去測試
最後終於找到原因了
是「煞車開關」壞掉
換煞車開關後保險絲就不會燒了
之後算錢
煞車開關150
電路檢查費用200
太太:「為什麼會有一個電路檢查費用,你換個電線(煞車開關)而已,150就很貴了,
收什麼檢查費用。」
我:「你是煞車開關壞掉燒保險絲,我檢查出原因難道不用收費,再來我還燒了幾個
保險絲,這都不用算錢嗎。」
雖然她最後給錢了,但她很不甘願,她覺得她被我巴了兩層皮
因為她認為我只能跟她收我換東西的錢
如果按照她的說法,那我只好把煞車開關開價350
因為她要換東西的錢
然後我就被她罵是黑店了,因為換個電線(她眼中的煞車開關)收350
上個月客人來換油
我發現她車子電瓶電不夠
她詢問我多少錢
我說:「800塊」
小姐:「我錢帶不夠,下次換機油再換吧。」
所以我只好拿一張店名貼紙貼在她車牌上
一個禮拜後她車子壞在路邊打電話來我們店裡求救
距離有點遠,但為了賺錢還是要去
換完後跟她收錢
我:「平常在店裡換是800,外出換會多收費用,因為你上禮拜有給
我換過機油,所以我多收50元就好,850」
小姐:「我給你換過機油,要不是那天錢帶不夠,我當時就給你換了阿,
你現在要跟我多收錢,生意這樣做不對耶。」
我:「好好好,沒關係,算你800就好。」
小姐:「先生,我車子壞在路邊,路上這麼多機車行,但我只打電話給你,
因為你服務好,我信任你的技術,沒有算便宜一點喔。」
我真的很討厭那種不熟裝熟攀關係,最後說出一句「沒有算便宜一點喔」的人了
對了,她壞車的地點,方圓500公尺是沒有機車行的
三個月前有客人打電話去YAMAHA 0800客訴我
經理還特地來我店裡了解情形
但客訴對我是沒用的
而且經理了解完後發現有問題的是那位客人
怕將內容打出來在這裡被那客人看到
到時又打0800
只好不打出來給大家看了
--
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