質疑世賢修車詐騙的原廠說明與道歉啟事 - 機車
By Andy
at 2016-04-25T15:19
at 2016-04-25T15:19
Table of Contents
質疑世賢修車詐騙的原廠說明與道歉啟事
台南北區世賢車行疑未換原廠全新車台一事,今25日早上原廠零件課致電我手機表示,
他們接到該車行與一台鈴技師來電要求調查記錄,
再次調閱電腦確實有找到我車台的出貨紀錄及打刻證明書,
還問我甚麼時候方便他們零件課派員到府遞交,
並解釋我對原廠的疑慮,
最後跟原廠人員約定中午碰面。
中午11點45分兩名穿著台鈴制服的零件課人員,
來到位於我家的巷門口,
在完修後的4個月後撥雲見日,
我終於拿到台鈴原廠發的打印證明書影本。
http://tinyurl.com/zpbc66f
收到關鍵的證明書後,
我簡單向原廠人員交代事情原委,
並提出原廠日前回覆給我查不到證明的疑慮,
零件課人員向我解釋:
1.原廠在為車台重新打刻時,
除收到警察單位發函要求車輛應重新驗車,
否則考量車輛在換過車身號碼,
影響部分車主日後販售二手車的價格,
僅會將原車台上印有號碼的部件重新焊接在新車台上,
因號碼相同車主也無需做重新驗車的動作。
2.所有經台鈴重現打印更換的車台都會確實記錄,
並依申請車台檢附之行照影本製作打印證明書,
連同發票及打印好的車台出貨給叫貨的材料行或車主,
而日前我來電要求卻查詢不到紀錄,
經公司調查係因與我溝通之人員在查詢時,
僅使用自己的管理系統查詢所致,
因零件課除記錄在經手人員專屬的管理系統外,
亦會將記錄放在公共空間備查,
近期零件課內部換過不少人,
接手人員未在公共的總記錄內做查詢確有疏失,
針對此事原廠會特別在小老婆店家討論區發文澄清。
故此本人發文帳號boy999961,
在本版公開發表文章,
僅憑原廠無出貨紀錄證明的說法,
公開指名台南世賢機車行,
並輕易以未更換原廠車台下定論,
造成店家的困擾及蒙受信譽的損失,
本人以發文者的身分在此公開向台南世賢機車行致歉,
並特此聲明世賢機車行確實依照當初的約定更換原廠全新的零件,
原在各大討論區及社群網頁包含小老婆質疑的文章,
能更改者會再通知管理員後更改成本文做澄清,
不能更改或刪文的地方會在該文以原帳號回覆澄清,
並請示管理員的協助做適當的處理。
感謝網友熱情的回應及討論,
以及部分曾換車台的車主及原廠技師提供未加R的照片釋疑,
並協助我致電原廠處理此事,
事件在各位的幫助下以圓滿結束,
經過此事之後本人在網路公開發文前會更加注意,
避免再有類似事件發生,
再次向世賢車行以及相關的人員致上歉意。
台南北區世賢車行疑未換原廠全新車台一事,今25日早上原廠零件課致電我手機表示,
他們接到該車行與一台鈴技師來電要求調查記錄,
再次調閱電腦確實有找到我車台的出貨紀錄及打刻證明書,
還問我甚麼時候方便他們零件課派員到府遞交,
並解釋我對原廠的疑慮,
最後跟原廠人員約定中午碰面。
中午11點45分兩名穿著台鈴制服的零件課人員,
來到位於我家的巷門口,
在完修後的4個月後撥雲見日,
我終於拿到台鈴原廠發的打印證明書影本。
http://tinyurl.com/zpbc66f
收到關鍵的證明書後,
我簡單向原廠人員交代事情原委,
並提出原廠日前回覆給我查不到證明的疑慮,
零件課人員向我解釋:
1.原廠在為車台重新打刻時,
除收到警察單位發函要求車輛應重新驗車,
否則考量車輛在換過車身號碼,
影響部分車主日後販售二手車的價格,
僅會將原車台上印有號碼的部件重新焊接在新車台上,
因號碼相同車主也無需做重新驗車的動作。
2.所有經台鈴重現打印更換的車台都會確實記錄,
並依申請車台檢附之行照影本製作打印證明書,
連同發票及打印好的車台出貨給叫貨的材料行或車主,
而日前我來電要求卻查詢不到紀錄,
經公司調查係因與我溝通之人員在查詢時,
僅使用自己的管理系統查詢所致,
因零件課除記錄在經手人員專屬的管理系統外,
亦會將記錄放在公共空間備查,
近期零件課內部換過不少人,
接手人員未在公共的總記錄內做查詢確有疏失,
針對此事原廠會特別在小老婆店家討論區發文澄清。
故此本人發文帳號boy999961,
在本版公開發表文章,
僅憑原廠無出貨紀錄證明的說法,
公開指名台南世賢機車行,
並輕易以未更換原廠車台下定論,
造成店家的困擾及蒙受信譽的損失,
本人以發文者的身分在此公開向台南世賢機車行致歉,
並特此聲明世賢機車行確實依照當初的約定更換原廠全新的零件,
原在各大討論區及社群網頁包含小老婆質疑的文章,
能更改者會再通知管理員後更改成本文做澄清,
不能更改或刪文的地方會在該文以原帳號回覆澄清,
並請示管理員的協助做適當的處理。
感謝網友熱情的回應及討論,
以及部分曾換車台的車主及原廠技師提供未加R的照片釋疑,
並協助我致電原廠處理此事,
事件在各位的幫助下以圓滿結束,
經過此事之後本人在網路公開發文前會更加注意,
避免再有類似事件發生,
再次向世賢車行以及相關的人員致上歉意。
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