本田車吃機油的「合理範圍」?(後續聯 - 重機
By James
at 2021-08-16T23:49
at 2021-08-16T23:49
Table of Contents
上次更新後又過了半年
事情拖這麼久,有脾氣也被磨到沒脾氣了
簡單描述一下這半年發生的事
不知道發生甚麼事的車友可以在板上搜一下"本田車吃機油"
想直接看懶人包也可以拉到文末
------正文開始------
5000公里大保還是都有回去做
這樣我才能繼續發文靠北台本
台本大概是決定對我的事冷處理到底
事發至今我一共只打過兩次0800客訴專線
第一次對方回電承諾:
1. 吃機油若惡化會處理
2. 若惡化持續到過保後,引擎因為與吃機油有強烈因果關係的故障損毀會負責
後來發生的事前幾篇提過
就是明明惡化他們卻說正常
於是我打了第二通0800,要求:
1. 給予明確的機油消耗上限值
2. 再次承諾引擎因為與吃機油有強烈因果關係的故障損毀會負責
3. 我要白紙黑字,因為被旋轉過一次後我對他們的信任已蕩然無存
到今天,我還在等第二通0800的回電^.^
20000公里後
深刻體會反正台本就只會裝死
回廠除了寫紀錄跟叫你繼續記錄就不會有任何作為
等到花兒謝也等不到他們給出「正常消耗的上限值」
林北沒閒到每1000公里都回去、500R當速可達養
就這樣少油自己補、大保才回廠,騎到27XXX公里
閒下來有空,再次跟三本提出我在第二通0800要求的東西
請三本幫我轉達上層
上層大概覺得自己打電話給我太紆尊降貴
只是要三本轉達繼續記錄消耗就簡單打發
中央這樣指示,他們也只能照SOP
要我再紀錄現在的消耗值,看看中央知道數據後會不會有不一樣的處理
以下是這次紀錄的工單
27730KM,紀錄油量
https://i.imgur.com/IfQW8az.jpg
28522KM,紀錄補回上次紀錄油量所需機油(消耗量)
https://i.imgur.com/4Z3up5h.jpg
不到800公里,消耗400cc的機油
500R機油交換量不含濾心2500cc
這台車終於達到只要加機油不用換機油的門檻了呢(灑花
記錄這筆數據後,三本表示會把數據上呈
因為我知道台本87%連通電話都不會打給我
我要求三本上呈時幫我傳達個Deadline,三本表示ok
兩週內,一定要給我說法(就算說法是稍等一下、上面還在討論也行)
現在8/16,我沒有接到任何通知,於是就有了這篇
應該有人會問為啥不走消保會或法律途徑
一是消保會對鐵了心要裝死的商家毫無作用
二是我實在沒那個心力自己去告一間大公司
不如把我的經驗攤在陽光下跟大家分享就好
最大的損失,不就是一輛引擎炸掉的500R嗎
另外,在我的事情發生後
陸續開始有少數500R車主和我提到他們的車也有吃機油的情況
和原廠反應也是至今無人得到積極處理
其中一位在桃本保養的車友表示
桃本跟他說吃到亮機油燈他們才會處理
害我一度也想說乾脆我就別補機油讓它騎到亮燈算了XDD
至於我的下一步
就這樣繼續記錄、培養一台2020掛牌還能上路的二行程機車
直到快過保考慮自費拆引擎正面對幹
考慮的原因是因為我擔心拆了找不到原因台本也能繼續裝死
而且拆過的引擎說不定狀況會更糟
懶人包:
1. 機油消耗量400cc/800km,台本繼續當正常
2. 若是和台本發生消費糾紛,務必告知後錄音錄影採證,免得他們連自己講的話都不認
3. 沒心力時間告台本
4. 快過保考慮拆引擎正面對決
5. 繼續挑戰機油消耗量能多大(未完待續)
--
事情拖這麼久,有脾氣也被磨到沒脾氣了
簡單描述一下這半年發生的事
不知道發生甚麼事的車友可以在板上搜一下"本田車吃機油"
想直接看懶人包也可以拉到文末
------正文開始------
5000公里大保還是都有回去做
這樣我才能繼續發文靠北台本
台本大概是決定對我的事冷處理到底
事發至今我一共只打過兩次0800客訴專線
第一次對方回電承諾:
1. 吃機油若惡化會處理
2. 若惡化持續到過保後,引擎因為與吃機油有強烈因果關係的故障損毀會負責
後來發生的事前幾篇提過
就是明明惡化他們卻說正常
於是我打了第二通0800,要求:
1. 給予明確的機油消耗上限值
2. 再次承諾引擎因為與吃機油有強烈因果關係的故障損毀會負責
3. 我要白紙黑字,因為被旋轉過一次後我對他們的信任已蕩然無存
到今天,我還在等第二通0800的回電^.^
20000公里後
深刻體會反正台本就只會裝死
回廠除了寫紀錄跟叫你繼續記錄就不會有任何作為
等到花兒謝也等不到他們給出「正常消耗的上限值」
林北沒閒到每1000公里都回去、500R當速可達養
就這樣少油自己補、大保才回廠,騎到27XXX公里
閒下來有空,再次跟三本提出我在第二通0800要求的東西
請三本幫我轉達上層
上層大概覺得自己打電話給我太紆尊降貴
只是要三本轉達繼續記錄消耗就簡單打發
中央這樣指示,他們也只能照SOP
要我再紀錄現在的消耗值,看看中央知道數據後會不會有不一樣的處理
以下是這次紀錄的工單
27730KM,紀錄油量
https://i.imgur.com/IfQW8az.jpg
28522KM,紀錄補回上次紀錄油量所需機油(消耗量)
https://i.imgur.com/4Z3up5h.jpg
不到800公里,消耗400cc的機油
500R機油交換量不含濾心2500cc
這台車終於達到只要加機油不用換機油的門檻了呢(灑花
記錄這筆數據後,三本表示會把數據上呈
因為我知道台本87%連通電話都不會打給我
我要求三本上呈時幫我傳達個Deadline,三本表示ok
兩週內,一定要給我說法(就算說法是稍等一下、上面還在討論也行)
現在8/16,我沒有接到任何通知,於是就有了這篇
應該有人會問為啥不走消保會或法律途徑
一是消保會對鐵了心要裝死的商家毫無作用
二是我實在沒那個心力自己去告一間大公司
不如把我的經驗攤在陽光下跟大家分享就好
最大的損失,不就是一輛引擎炸掉的500R嗎
另外,在我的事情發生後
陸續開始有少數500R車主和我提到他們的車也有吃機油的情況
和原廠反應也是至今無人得到積極處理
其中一位在桃本保養的車友表示
桃本跟他說吃到亮機油燈他們才會處理
害我一度也想說乾脆我就別補機油讓它騎到亮燈算了XDD
至於我的下一步
就這樣繼續記錄、培養一台2020掛牌還能上路的二行程機車
直到快過保考慮自費拆引擎正面對幹
考慮的原因是因為我擔心拆了找不到原因台本也能繼續裝死
而且拆過的引擎說不定狀況會更糟
懶人包:
1. 機油消耗量400cc/800km,台本繼續當正常
2. 若是和台本發生消費糾紛,務必告知後錄音錄影採證,免得他們連自己講的話都不認
3. 沒心力時間告台本
4. 快過保考慮拆引擎正面對決
5. 繼續挑戰機油消耗量能多大(未完待續)
--
Tags:
重機
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